Marcela De Cala

 

Terms & Conditions :

This Site is operated by AL Lulu Al-Abyad for Wedding Dresses Trading Co (Marcela De Cala), a Jordanian Spanish business Brand , head office located at Amman , Jordan .

The present terms and conditions is susceptible of modifications from the part of Marcela De Cala at any moment without prior notice. Please always review the terms and conditions of sales accessible directly on the marcealdecala.es website. You can review the most current version of the terms and conditions of sales at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these terms and conditions constitutes acceptance of those changes

  • The purpose of these Terms and Conditions of Sales is to determine the rights and obligations of both parties, exclusively because of the relationships they initiate on the internet, with respect to any online sales of Products offered on the Site.

By confirming the order, the Client acknowledges having reviewed the present terms and conditions of sales and expressly declares accepting them in their entirety without any reserves. These terms and conditions of sales shall prevail over any other conditions stated in any other documentation, the purchase act implying the acceptance of these terms and conditions of sales.

  • We reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. We will inform you if we are unable to fill your order.

  • Marcela De Cala reserves the right to refuse any order placed online or to cancel any order by a Client with whom a dispute related to the payment of a prior order is pending.

  • If you wish to cancel or modify your order, please send an email within 24 hours of the order submission to info@marceladecala.es  or else your order will be final and cannot be cancelled anymore.

  • Marcela De Cala accepts only the following forms of payment for online purchases:

  1. Visa

  2. MasterCard

  3. American Express

  4. Bank Transfer

  • Marcela De Cala Prices are exclude shipping fees , Products arrive packaged in a secure box. Once your order has been processed and shipped, you will receive a confirmation email with the tracking number of your package.

  • Marcela De Cala retail orders are exclusively made for our clients thus , all items purchased cannot be returned or exchanged. Our team will be coordinating with the client during the preparation of the order, guiding the client to choose the right size, answering all her questions, sending images of the order once ready, giving alterations advices if needed to avoid any misunderstanding and ensure the ultimate satisfaction of the client.

  • Upon receipt of invoice, the Customer must transfer 40% of the total bill, and 60% before delivery of the merchandise. For Retail orders , the customer must transfer 50% of the total bill, and 50% before delivery of the merchandise.

  • Each dress will come with a complimentary veil and extra fabric.

  • Special terms & conditions : ​​​​​​​

  1. Orders placed at the exhibitions in April, will be delivered by October-November;

  2. The minimum order quantity is 5 dresses;

  3. Orders placed at the exhibitions in October, will be delivered by February-March;

  4. Orders placed at any other time during the year will be delivered after 3 - 4 months;

  5. Reorders will be delivered from 45 days to 2 months after;

  6. For every extra meter to the train, it will be applied a charge of USD 300,00.

  7. For long sleeves, it will be applied a charge of USD 150,00

For product or online order related inquiries please contact us via email at: info@marceladecala.es   and we will make sure to assist you as promptly as possible.